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Privacy Policy

The data controller responsible for managing and safeguarding your personal data is GOLIVE ENTERTAINMENT HOLDING ESPAÑA, S.L., operating under the brand name XAVEWORLD. Referred to as “XAVE”, “We”, or “Us”, our role is to ensure that your information is processed lawfully, transparently, and with the utmost care. For inquiries, please visit xave.world or reach us at Mobile: 845-200-6771.
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Purpose of Collecting Personal Data

Our primary goal in collecting and processing your personal data is to provide an enhanced user experience across all of XAVE’s services. This data helps us:

  • Deliver the products or services that you have requested.
  • Respond to inquiries and provide technical support.
  • Optimize our website and digital platforms.
  • Keep you informed about upcoming events, products, and special offers.

We process your personal data based on several legal principles, including:

  1. Legitimate Interest: When necessary for the performance of services or for internal business purposes.
  2. Consent: When we need your explicit approval, such as for marketing communications or additional data collection.
  3. Compliance with Legal Obligations: When required to comply with legal, regulatory, or statutory requirements.

Categories of Personal Data We Collect

We collect and process a variety of personal data depending on the nature of our interaction, which may include:

  • Identification Data: Full name, surname, nationality, date of birth, and identity document details.
  • Contact Information: Email addresses, phone numbers, and mobile numbers.
  • Financial Data: Information required during KYC (Know Your Customer) procedures to validate your identity and prevent fraudulent activity.
  • Technical Information: IP address, online identifiers, and blockchain transaction details linked to your digital wallet or account.

Sharing Your Data

We prioritize your privacy and only share your personal data under specific circumstances:

  • Service Providers and Partners: When engaging third parties for technical support, secure payments, web management, or other essential services.
  • Legal Authorities: If required to comply with a legal obligation, court order, or to protect our rights and the rights of others.
  • Affiliated Entities: To facilitate the provision of XAVE’s services across our network.
  • With Your Consent: For any additional sharing that goes beyond the original purpose for which the data was collected.

Retention of Personal Data

Your personal data will be stored for as long as necessary to:

  • Maintain your user account and support our ongoing business relationship.
  • Fulfill legal and regulatory requirements.
  • Defend or pursue legal claims.
  • Address any customer service inquiries or complaints.

Once our relationship ends, your data will either be anonymized or securely deleted, depending on the applicable legal retention periods.

Your Rights Regarding Personal Data

You have several rights when it comes to your personal data, as defined by data protection regulations:

  • Right to Access: Request information about the personal data we hold and how it’s processed.
  • Right to Rectification: Correct inaccurate or incomplete data.
  • Right to Erasure: Request deletion of your data under specific circumstances, such as when the data is no longer necessary for the purposes it was collected.
  • Right to Restriction: Limit how we use your data under certain conditions.
  • Right to Object: Object to our processing of your personal data for reasons related to your specific situation.
  • Right to Data Portability: Obtain a copy of your personal data in a structured, machine-readable format for transfer to another service provider.
  • Right to Withdraw Consent: Revoke any consent you’ve given at any time.

To exercise your rights, simply contact us through xave.world or call Mobile: 845-200-6771.

How We Protect Your Data

We take your privacy seriously and have implemented several security measures to safeguard your information:

  • Encryption: Your data is encrypted both in transit and at rest to prevent unauthorized access.
  • Access Controls: We ensure that only authorized personnel have access to sensitive information.
  • Regular Audits: Our systems are regularly reviewed and updated to address new security threats.

In the event of a data breach, we will take immediate action to mitigate any risks and notify affected individuals if required by law.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to provide a better user experience, analyze site performance, and customize content. By using our website, you consent to the use of these technologies as outlined in our Cookies Policy.

Why We Use Cookies

  • Performance Analysis: Understand user interaction to enhance site functionality.
  • Personalization: Provide tailored content and recommendations.
  • Advertising: Display relevant ads based on your browsing habits.

You can modify your cookie settings through your browser preferences at any time.

Sharing Data with Third-Party Partners

XAVE may share your data with trusted third parties, including:

  • Service Providers: To enable us to deliver specific services, such as payment processing, IT support, and marketing.
  • Business Partners: When collaboration is required for joint projects, promotions, or service integrations.
  • Regulatory and Legal Authorities: If required to fulfill legal obligations or safeguard XAVE’s legal interests.

Each third party is contractually obligated to comply with data protection regulations and maintain the confidentiality of your information.

Changes to This Privacy Policy

We may update this policy periodically to reflect changes in our data practices or legal requirements. We encourage you to review this policy regularly to stay informed about how we protect your data.

If we make significant changes that affect your rights or the nature of the processing, we will provide advance notice and, where required, seek your consent.

For further information or to exercise your rights, visit xave.world or call us at Mobile: 845-200-6771.